Our Commitment to Impartiality
Certigence is committed to ensuring impartiality in all certification activities. We recognise that impartiality is fundamental to the credibility and integrity of our certification services. Our management systems and processes are designed to identify, assess, and mitigate threats to impartiality.
Certigence and its personnel shall not be subject to any commercial, financial, or other pressure that might compromise impartiality.
Identifying Threats to Impartiality
We have established procedures to identify and address potential threats to impartiality, including but not limited to:
- Self-interest threats — arising from a person or body acting in their own interest
- Self-review threats — arising from auditing one's own work
- Familiarity threats — arising from close relationships with clients
- Intimidation threats — arising from the perception of being coerced
Impartiality Committee
An independent Impartiality Committee provides oversight of our certification activities. The committee reviews processes, identifies potential conflicts of interest, and ensures all certification decisions are made without bias.
The committee includes representatives from diverse stakeholder groups to ensure balanced and independent oversight.
Managing Conflicts of Interest
We regularly review our processes to identify and eliminate any potential threats to impartiality. Any situation that could present a conflict of interest is promptly addressed through our established procedures.
Contact
If you have concerns about the impartiality of any certification activity, please contact our Impartiality Committee at info@certigence.co.uk.